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FOT Community => General Discussion => Topic started by: Patrick on October 02, 2008, 04:08:37 PM

Title: itunes help
Post by: Patrick on October 02, 2008, 04:08:37 PM

so i installed the latest version of itunes, but now whenever i click on the podcast menu itunes freezes, and i have to force quit!!

anyone else having this problem?  can anyone help?

Title: Re: itunes help
Post by: Gilly on October 02, 2008, 04:11:19 PM

PC or Mac? If it's PC go to your add and remove applications under control panel go to ITunes and press change and then repair. That usually fixes ITunes problems.

Title: Re: itunes help
Post by: Patrick on October 02, 2008, 04:18:19 PM

its a mac and im running OS 10.4.x

Title: Re: itunes help
Post by: Andy on October 02, 2008, 05:33:45 PM

buy a pc.

Title: Re: itunes help
Post by: Gibby on October 02, 2008, 05:35:19 PM

I'm having an issue when I quit iTunes it carries on playing and you can't close it through Task Manager because it thinks it is closed.

Title: Re: itunes help
Post by: yesno on October 02, 2008, 05:54:29 PM

Note sure what the trouble is, but there are a number of things you could try.  These are mostly all purpose troubleshooting steps.

First, make sure you're installed all software updates, of course, for the OS and iTunes.

* Delete "Podcasts" folder from ~/iTunes/iTunes Music.  It may just be a corrupt podcast.

* Also, try disconnecting from the internet.  Maybe there's something with one of the podcast feeds.

* You could also launch into a new iTunes library to see if the podcast problem is with your install of iTunes or just the library.  Launch while holding "option" and iTunes will prompt you to choose a new library or create a new one.  (This allows you to have a couple of different iTunes libraries, btw-- for instance, one might live on an external hard drive.)

or

* Delete iTunes preference plist (com.apple.iTunes.plist which is in ~/Library/Preferences)

or

* Backup both your iTunes library data file and the xml file (~/iTunes/iTunes Library is the data file; ~/iTunes/iTunes Music Library.xml is the other).  Then delete the data file.  When you launch iTunes, it will rebuild a data library file from the xml file.  This is a way to fix a problem with a corrupt data file, but it may-- I don't remember-- make you lose user-specific metadata.  In any event, you made backups so just restore from them.  This is kind of a nuclear option, just short of trashing everything and starting a new library.

Title: Re: itunes help
Post by: Gilly on October 02, 2008, 05:56:08 PM

I thought Macs just work? Guess not with their own programs?  ;D

Sorry, I had to make that comment. I hope your ITunes starts working again.

Title: Re: itunes help
Post by: Cotton on October 02, 2008, 11:03:28 PM

itunes currently occupies my hate pit.

it has a habit of wiping my ipod.

Title: Re: itunes help
Post by: Patrick on October 03, 2008, 10:47:31 PM

Quote from: Gilly on October 02, 2008, 05:56:08 PM

I thought Macs just work?

this is the first problem i have had in 4 year as a mac owner