!!!
ok I remember as a kid, my mom told me this same story, except it was her friend ending up in an elevator with Lionel Ritchie in Century City. This was in the 80s. Lionel's "command" was "Down, Lady". Afterward, Lionel "sent the woman a hand written apology, and an autographed picture of himself."
OK, whatever. This happened long ago. But no, she keeps retelling me this story! As recently as five months ago. "Remember when my friend was in the elevator with Lionel Ritchie?"
Sounds like mom's getting a call this weekend.